Exercise 4 page 80.

Decide what are you gong to do:

1. What will you tell mr. Robinson?
Well I will tell him that I am very sorry but our supplier have so many troubles with their own suppliers    and has been impossible to send us the goods.

2. Will you telephone Ocean View, fax, e-mail or send them a letter?
I'll send them a fax them I´ll call them also send them a letter complaining about this.

3. What will you say or write?
I would say they are affecting my production and will have to compensate for all this trouble.