Exercise B page 76.

Decide what are you going to do:

1. Will you stick by Max's order, wich will upset the people you know at UNIFLEX SpA?
2. Uniplex's price is 7.5% lower than UNIFLEX´S. Or is it better to explain to Uniplex what has happened, apologize and cancel the order?
3. Will you phone or nrite to both firms? Or will you make  a personal visit to them while you´re in Italy next week?

In my personal opinion I would choose  number 3, because is very important to resolve problems face to face is it is possible, so I would visit them and explain the misunderstand.

Daniel SM.

Exercise D page 76. (2)

                                                                                                                               DASAR82 Co. 23451.
                                                                                                                               Cabo San Lucas, BCS.
                                                                                                                               Mexico, 23410
                                                                                                                               January 19, 2011.



UNIPLEX SpA.
Italy.


     Dear signora Lucia Donato.


     While I was on vacations a misunderstand happend with an other company, and a co worker
ordened to them some goods that you´ve already sold to us.


     We do not want to get a contract with that company we want to keep on business with you,
I am very sorry for all this inconvenient.



                                                                                                                         Sincerly yours.
                                                                                                                         Daniel Sarris.

Exercise D page. 76.

                                                                                                                      DASAR82 Co. 23451

                                                                                                                      Cabo San Lucas, BCS.

                                                                                                                      Mexico, 23410

                                                                                                                      January 19, 2010. 

UNIPLEX Srl.

Viale Dell' Industria 131

56100 Pisa, Itlay.

   

      Dear Sir or Madame.

     This is Daniel Sarris from DASAR82 Co. The reason of this e-mail is about how sorry I am, but

we have a big misunderstand about the order we made about MCL 88 Cable.

     The point is that we have already a supplier and the misunderstanding was beacuse the name our

supplier´s company is very similar than yours.

     So I feel very sorry but we need to cancel this order.

   

     Thank you for your support.

                           

                                                                                                                  Sincerly your.

                                                                                                                  Daniel Sarris.

Topic:Customer Returns in E-Commerce & Consumer Interaction via Social Media

Hello Everyone..

Electronics device are very popular and lest expensive on this age, also everyone can get an e-mail account and join in to a social networt.
And you know what?????  This is an other way to make business!!!! Also to make it easier this are the reason why many companies get in to the E-Commerce.

Int. English-Business

QUESTION: UNIT 8.
WHAT KIND OF PROBLEMS MIGHT PEOPLE EXPECT IN THESE DEPARTMENTS OF A COMPANY?
1. Accounts /Personnel / Sales / Warehouse /Factory /Transport / Purchasing
1. look for information about each department
http://www.essays.se/about/problems+in+company/


http://www.inc.com/magazine/20040201/nbrodsky.html#
www.essays.se/about/problems+in+company/ -
http://www.fastcompany.com/magazine/140/made-to-stick-stop-solving-your-problems.html